Data We Hold and Why We Hold It
When you open an account, we record your registration details, device type, and the payment method you choose — bKash, Nagad, or Rocket. Each time a transaction clears, a timestamped record is attached to your account wallet so you can track it. We also log session activity to detect unusual access attempts. Nothing beyond that is stored for commercial profiling. Your mobile
number is tied to your account login and OTP verification, not shared with third-party advertisers. If you contact support, that conversation is retained only as long as it takes to resolve your query.